Privacy Policy

Last updated: April 2026

1. Who We Are

JR Heating Services Ltd (Company No. 10690085), registered at 1 Park Ave, Barry, CF62 7RL. We are the data controller for personal information collected through this website and our services.

2. Information We Collect

We collect information you provide directly: name, phone number, email address, postal address, and details about your enquiry. We also collect technical data such as IP address, browser type, and pages visited through standard web analytics.

3. How We Use Your Information

To respond to your enquiries and provide quotes
To deliver the services you have requested
To send appointment reminders and service updates
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your data based on: your consent (when you submit a form), contractual necessity (to deliver services you've requested), and legitimate interest (to improve our business and respond to enquiries).

5. Data Sharing

We do not sell your personal data. We may share your information with: equipment manufacturers (for warranty registration), payment processors, and regulatory bodies (such as Gas Safe Register) where required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Service records and gas safety certificates are retained for a minimum of 2 years as required by regulation.

7. Your Rights

Under UK GDPR, you have the right to: access your data, rectify inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, contact us at info@jrheatingservices.co.uk.

8. Cookies

This website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

9. Contact

For privacy-related queries, contact us at:
Email: info@jrheatingservices.co.uk
Phone: 07598 835959
Address: 1 Park Ave, Barry, CF62 7RL